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Nov 22, 2024
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HESC 3200 - Quality Management
Credits: 3
Lecture Hours: 3
Laboratory Hours: 0
Overview of the basic principles and techniques for measuring, monitoring, reporting, and improving the delivery and management of healthcare services. Presentations of techniques for measuring quality and safety, collecting and analyzing appropriate data, and using the resulting information to improve health services. This course will provide critical job skills for those who must understand the attributes of quality in the context of healthcare, in particular the attributes that influence patients’ perception of the quality of their service encounters. Offered as needed.
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